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|
On October 27, 2005, a $5,420.33 merchant direct deposit was made - per Mr. Kaufman's
instructions - into his checking account at Washington Mutual. Washington Mutual accepted the deposit on October 28,
2005. On October 31, 2005, Mr. Kaufman telephoned to Washington Mutual customer service. Because the deposit was
suspiciously not posted, a recording of the conversation was made. The telephone representative acknowledged that she
saw the deposit had been received, but was dumbfounded as to its failure to post. Mr. Kaufman then contacted the
depositing financial institution and confirmed that the below deposit had been made. Subsequent contact initiated by
Mr. Kaufman - both by email and telephone - and witnessed in whole or in part by Mr. Kaufman's business counsel - was
met by Washington Mutual staff with what appears to be a display, if not a sarcastic one, of ignorance. Witness the
history of communication. Mr. Kaufman's requests for an official representative of Washington Mutual to contact said
counsel have been received but ignored by Washington Mutual. As a result of these and other actions and inactions, Mr.
Kaufman has been and continues to be to a growing extent, harmed. By its failure to timely and reasonably respond to
Mr. Kaufman's inquiries in an efficient and meaningful way, Washington Mutual admits the facts as Mr. Kaufman has stated and
intentionally exacerbates the damage to him, his business and his family.
EXHIBIT 2
|
| 10/27/2005 |
Net Total:
$5,420.33 | |
Routing Number:
|
021272723 |
DDA Number:
|
1960xxxx20 | |
| |
|
Deposits
|
| |
|
Date
|
Description
|
|
Amount
|
|
10/26/2005
|
VISA
|
|
$5,107.05
|
|
10/26/2005
|
MASTERCARD
|
|
$446.00
|
Subtotal:
|
$5,553.05 | |
|
Discount
|
| |
|
Date
|
Description
|
Discount Rate
|
Amount
|
|
10/27/2005
|
MASTERCARD S DISCOUNT .023900 DISC RATE TIMES
|
0
|
(10.66)
|
|
10/27/2005
|
VISA OUNT .023900 DISC RATE TIMES
|
0
|
(122.06)
|
Subtotal:
|
(132.72)
| |
| |
Portions of the account number are intentional removed.
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